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Receiving

RECEIVING PARCEL TROUGH SPEEDY AUTOMAT

To receive a shipment from a Speedy Automat you must have a 9-digit PIN code received via SMS. The PIN code will be valid for 48 hours after the moment of receiving the SMS.

Speedy аutomat, receiving

Speedy аutomat, receiving - step 1
1. Please choose a language.
Speedy аutomat, receiving - step 2
2. Click RECEIVE.
Speedy аutomat, receiving - step 3
3. Enter the 9-digit PIN code received by SMS.
Speedy аutomat, receiving - step 4
4. Click on the green arrow.
Speedy аutomat, receiving - step 00
If no payment is requested, please skip to step 8.
Speedy аutomat, receiving - step 5
5. If payment is required a sum in BGN will appear on the display.
Speedy аutomat, receiving - step 5a
5а. Insert the card fully in the gray slot under the main screen.
Speedy аutomat, receiving - step 5b
5b. For contactless payment lightly touch with your card the blue-glowing contactless terminal.
Speedy аutomat, receiving - step 6
6. Follow the instructions displayed on the screen of card terminal.
Speedy аutomat, receiving - step 6a
6а. Enter the PIN code of your card and click the green button.
Speedy аutomat, receiving - step 6b
6b. If you see an error message, the payment is not proceeded. Please remove the card, insert it again and repeat the process.
6c. After a successful payment please remove your card.
Speedy аutomat, receiving - step 7
7. A button OPEN will apear on the screen. Please click it.
Speedy аutomat, receiving - step 8
8. Take your parcel and close the compartment.
Speedy аutomat, receiving - step 9
9. Take the bills from the fiscal printer.

Thank you!

Speedy Automat expects you again soon.



FREQUENTLY ASKED QUESTIONS

 1. I am experiencing software difficulties which do not allow me to receive the parcel?

  • If experiencing any difficulties receiving a parcel please call 0 7001 7001 


2. Can I receive a parcel with the "Cash On Delivery" service through an Automat?

  • Yes, as long as the “Cash On Delivery” amount is 1000 BGN or less and it must be paid for using a debit or credit card.


3. My parcel is not in the compartment.

  • Please make sure that you have checked the whole compartment!
  • In case that your parcel is not within the allowed sizes for an Automat compartment or you have missed the deadline for receiving (48 hours), your parcel will be moved to the closest Speedy office (please check Automats Information).
  • For additional information or rerouting please call 0 7001 7001. 

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