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Премини към главното съдържание

Frequently Asked Questions

What is an additional service and how do I use it?

Additional service is an option added towards the base courier service. It cannot be used separately. Its price is always added to the base price.

Can I redirect a parcel and receive it on an address different from the one previously stated? What are the deadlines for delivering packages? What happens when the courier cannot find the receiver on the stated address? How can a client file a claim? How can I get an invoice for a completed courier service? How can you order a Courier Service? What payment methods do I have available? How can I track the movement of my package? Is it mandatory for parcels to be packaged using packaging provided by Speedy? What does “Volume” and “Calculated” weight mean?
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